Compliance - Our committment to ethical conduct

At Fusion Advantage we recognize the critical importance of establishing a culture that promotes prevention, detection, and resolution of instances of conduct that do not comply with applicable federal, state, and local laws, rules and regulations, corporate policies and our Code of Conduct.

Our Standards

Fusion Advantage is therefore committed to high standards of business and professional ethics and integrity and to the end will comply with all applicable federal, state and local laws, rules and regulations. We are committed to fair and accurate billing, coding and medical documentation that is in accordance with all applicable federal and state laws, rules, regulations, including, but not limited to, the federal False Claims Act (“FCA”), the federal Administrative Remedies for False Claims and Statements (“ARFCS”), and any other applicable federal and state false claims laws. It is therefore the responsibility of every Fusion Advantage employee, board member, contractor, contracted clinician and agent to always act in an ethical and compliant manner, to comply with all applicable laws, and to prevent fraud, waste, and abuse.

We all have a duty and responsibility for reporting perceived, actual or potential violations of laws, regulations, company policies or unethical behavior. To further this obligation, Fusion Advantage has established a compliance hotline and retained an outside company to manage our compliance hotline calls and online reports. The operators of our compliance hotline are trained to assist you in reporting questions and concerns. Calls and reports to the compliance hotline will not be traced and you may remain anonymous unless you choose to identify yourself, although being able to contact you is helpful in resolving many issues. If you do give your name, your identity will be protected to the extent allowed by law and to the extent that it does not hinder the investigation. Fusion Advantage will also respect and protect the rights of anyone who is the subject of a compliance hotline call or report. Furthermore, all calls and reports made to our compliance hotline will be reviewed by Fusion Advantage’s Compliance Department and will be responded to promptly and fairly. All claims will be carefully investigated before any action is taken. Furthermore, a non-retaliation/non-retribution policy has been established to protect employees and others who report problems and concerns.

Questions or concerns?

If you have any ethical or compliance questions or concerns, you are encouraged to use the following steps.

  • Discuss the issue. There may be times when you are unsure whether an activity or a situation is ethical, compliant or even legal. If you are not sure, discuss the issue with your supervisor or corporate liaison first. Give your supervisor/corporate liaison a chance to solve the problem. Your supervisor/corporate liaison is most familiar with the laws, regulations, and policies that relate to your work or the business being conducted.
  • Contact your liasion. If your supervisor/corporate liaison is unable to find the answer, or if you are uncomfortable discussing the issue with your supervisor/corporate liaison, you should contact your supervisor’s manager, another trusted leader in the organization or Human Resources.
  • Resources. When in doubt who to contact, you can always report any ethical or compliance concerns as follows:
    Chief Compliance Officer
    Toll-Free Compliance Hotline
    1-833-985-5111 (English-speaking)
    1-800-216-1288 (Spanish-speaking)
    Online Compliance Hotline

Please note that issues relating to inappropriate behavior of coworkers, employee relations or employment disputes and grievances should be directed to Human Resources (at If received by the Compliance Department or the compliance hotline, it will be transferred to Human Resources for review.

No disciplinary action or retaliation will be taken against you when you report, “in good faith,” a perceived issue, problem, concern, or violation to management, Human Resources, the Compliance Department or through the compliance hotline. The “in good faith” requirement means that you actually believe or perceive to be true the information being reported.